Select “fully serviced” if you like your watch to be completely revised by our certified watchmakers. If you select “checked”, your watch will be checked holistically before shipping. Further information can be found here.
Watches with metal or precious metal straps often have a fixed length. To make sure that the watch fits you, measure the circumference of your wrist using our template and compare it with the information under "Strap".
In case it does not fit, please contact us shortly. Each band can be customized, which we will gladly do for you.
Checked: Two weeks functional warranty
Fully Serviced: One year warranty
For more information on warranty coverage, please visit our FAQ page.
We make use of a trusted and insured delivery partner and generally ship your parcel the next business day after receiving your payment. Generally, delivery time within Europe is 2-5 business days and for the rest of the world 2-8 business days depending on the carrier. We can also arrange for your watch to be delivered by a direct courier service or, optionally, by a member of our team. Shipping costs for direct delivery are at the client’s expense. Please get in touch with us if you would like to discuss options and receive a quote.
In short, we’re not that difficult when it comes to returns and exchanges. We firmly stand behind our products and do our utmost best to ensure you are completely satisfied with your purchase. You have the right to return your purchase within fourteen (14) days of receipt of the product and there’s no need to tell us why. If you wish to return your item, simply let us know and we will arrange a collection. Once returned to us, we will reimburse the relevant amount ras voucher for zrhbrg.ch, including the costs of delivery and excluding the return costs.
Every watch is covered by a working guarantee and is checked by a licensed watchmaker.
In addition, you can have the watch fully serviced before delivery , in which case we give you a 1-year functional guarantee. The warranty is worldwide valid. This will enable you to receive assistance regardless of your country of residence.
Personal taste can evolve. To ensure the right fit, you can trade in your watch purchased on Zurichberg anytime and upgrade to a new timepiece. Your personal timepiece can thereby evolve with you along your journey through life.
learn more about trade-in
We create an immutable and unforgeable digital passport for your watch bought on zrhbrg.
The passport proofs authenticity and your rightful ownership. Your digital asset is stored on the Swiss Trust Chain, a Blockchain infrastructure based in Switzerland. As soon as you buy a watch, it is automatically transferred to your own digital wallet which we provide you as well together with our partner Adresta
The passport proofs authenticity
The authenticity of the watches is validated by our experts here in Switzerland. Important information used for identification is read out and then stored on our forgery-proof platform.
The passport proofs your rightful ownership:
The passport proofs your rightful ownership and accompanies your watch from now on its entire lifetime, building up its history - allowing trust and transparency. It also makes the asset more fungible, facilitating underlying services such as insuring the watch.